Case Study - Fusion

A connected dealer portal experience for Fusion, bringing ordering, account information, invoices, parts, support, and operational workflows into Salesforce.

Client: Fusion
Year: 2026
Service: Dealer Experience, Portal Development, Invoice Integration, Parts Integration, Workflow Automation, Salesforce Development, UI Modernization

Overview

Fusion is supported through the enterprise dealer architecture Anablock developed for Waev.

The portal gives dealers a centralized Salesforce environment for managing important parts of the customer and order journey. Salesforce Experience Cloud provides the dealer-facing layer while CPQ, Sales Cloud, Service Cloud, custom components, and integrations connect the experience with Waev's operational systems.

Custom Lightning Web Components and Aura components were used to extend the standard Salesforce interface and create more practical dealer workflows.

AWS-hosted invoice information can be securely surfaced inside the community experience, while ARI Parts integration brings parts information into the same environment. Salesforce Flows support streamlined ordering and business processes without requiring dealers to navigate disconnected tools.

The project demonstrates how enterprise Salesforce infrastructure can be transformed into a more cohesive, useful, and brand-relevant digital experience.

What we did

Salesforce Experience Cloud

Salesforce CPQ

LWC

Aura

Salesforce Flows

AWS Integration

ARI Parts Integration

Sales Cloud

Service Cloud

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