Taylor-Dunn operates within the Salesforce dealer architecture built for Waev's portfolio of brands.

Anablock connected dealer-facing workflows with Salesforce CPQ, sales data, operational systems, logistics information, and customer service processes.

A key part of the broader architecture is real-time order visibility. Integrations between Salesforce, Boomi, and UF allow tracking information and current order statuses to flow back into the dealer experience, creating greater transparency between order placement and fulfillment.

Internally, Apex Batch processes automate the preparation and distribution of open-order reports, reducing repetitive reporting work. Salesforce Case Management provides a structured support environment with ticket tracking, automated follow-up communications, and improved email templates.

Together, these systems connect the dealer journey with the operational processes required to fulfill and support orders.