A Comprehensive Guide to Performing CRUD Operations in Salesforce Using Postman

Himanshu Varshney
Senior Salesforce Developer
February 9, 2024

CRUD Postman

1. Setup Salesforce for API Access

a. Create a Connected App in Salesforce

Log in to your Salesforce account.

Navigate to Setup > Apps > App Manager.

Click New Connected App.

Enter the necessary details (e.g., name, email). In the API (Enable OAuth Settings) section, enable OAuth Settings.

Specify the Callback URL (you can use https://www.getpostman.com/oauth2/callback for Postman).

Select the required OAuth Scopes (e.g., Access and manage your data (api)).

Save the app and note down the Consumer Key and Consumer Secret.

b. Obtain Security Token

If not already received, you can reset your security token by going to My Settings > Personal > Reset My Security Token in Salesforce. The new token will be emailed to you.


2. Configure Postman for Salesforce Authentication

a. Import Salesforce Collection (Optional)

You can start with a Salesforce Postman collection if available, or create your own requests.

b. Set Up OAuth 2.0

Go to the Authorization tab in Postman.

Choose OAuth 2.0 as the type.

Click Get New Access Token.

Fill in the token name, grant type (Authorization Code), callback URL (used in the connected app), Auth URL, Access Token URL, Client ID (Consumer Key), Client Secret, Scope (full), and state.

Auth URL: https://login.salesforce.com/services/oauth2/authorize

Access Token URL: https://login.salesforce.com/services/oauth2/token

Request the token and save it.


3. Perform CRUD Operations

a. Create (POST)

Set the method to POST.

Use the endpoint https://yourInstance.salesforce.com/services/data/vXX.0/sobjects/ObjectName/, replacing yourInstance with your Salesforce instance and ObjectName with the Salesforce object you're targeting (e.g., Account).

In the Body tab, select raw and enter the JSON data for the new record.

b. Read (GET)

Set the method to GET.

Use the endpoint https://yourInstance.salesforce.com/services/data/vXX.0/query/?q=SOQL_Query, where SOQL_Query is your Salesforce Object Query Language query, e.g., SELECT+name+FROM+Account.

c. Update (PATCH)

Set the method to PATCH.

Use the endpoint https://yourInstance.salesforce.com/services/data/vXX.0/sobjects/ObjectName/ RecordId, specifying the ObjectName and RecordId of the record you want to update.

In the Body tab, select raw and enter the JSON data with the fields you want to update.

d. Delete (DELETE)

Set the method to DELETE.

Use the endpoint https://yourInstance.salesforce.com/services/data/vXX.0/sobjects/ObjectName/ RecordId, specifying the ObjectName and RecordId of the record you want to delete.


4. Handle Responses and Errors

After each request, check the status code and response body to ensure the operation was successful.

Handle errors according to Salesforce's error codes and messages.


5. Best Practices

Always test CRUD operations in a sandbox environment before executing them in production.

Manage your OAuth tokens securely.

Be mindful of Salesforce's API rate limits to avoid service disruption. This guide provides a general framework for performing CRUD operations on Salesforce using Postman. Depending on your specific use case and Salesforce configuration, additional steps or adjustments may be necessary.

Share this article:
View all articles

Related Articles

Reducing Operational Costs with AI Chatbots: A Smart Business Move featured image
December 29, 2025
Operational costs often rise because teams spend too much time on repetitive, low-value work. This article explains how AI chatbots reduce those costs by deflecting routine requests, shortening support interactions, automating back-and-forth workflows, and allowing businesses to scale without hiring linearly. It also shows how Anablock designs cost-effective AI chatbot solutions that deliver measurable automation savings while improving customer experience.
Cross-Industry Applications of AI Chatbots featured image
December 23, 2025
AI chatbots are no longer limited to basic FAQs. This article explores how the same conversational AI technology is being applied across healthcare, real estate, finance, hospitality, e-commerce, SaaS, and internal operations. You will see practical examples of how businesses use chatbots to automate repetitive tasks, improve responsiveness, and connect systems across industries, along with guidance on choosing the right starting use case.
10 CRM Admin Tasks You Should Automate with AI featured image
December 22, 2025
If being a CRM admin feels like nonstop cleanup, this article is for you. It breaks down ten time consuming CRM admin tasks that can be automated with AI, from deduplication and data enrichment to workflow monitoring and documentation. You will see how AI shifts CRM administration from manual maintenance to intelligent system design, and how Anablock helps make that transition practical and safe.

Unlock the Full Power of AI-Driven Transformation

Schedule Demo

See how Anablock can automate and scale your business with AI.

Book Demo

Start a Support Agent

Talk directly with our AI experts and get real-time guidance.

Call Now

Send us a Message

Summarize this page content with AI